Deliberate Rest

A blog about getting more done by working less

Month: June 2012 (page 1 of 2)

Sleep texting: It’s a true thing that exists

This is a new one to me, but I find it completely plausible. According to the Melbourne Sun Herald,

The stress of daily life has sparked a new phenomenon – sleep texting….

Sleep specialist Dr David Cunnington, of Melbourne Sleep Disorder Centre, said patients had reported sleep texting.

“We have had patients who have reported sending text messages to their friends and family while asleep,” he said.

“It is one of those things that happens, but it is very rare, and certainly not a common trend.”…

Dr Cunnington said cases of sleep emailing were more common and were likely to have a more detrimental effect on the lives of sufferers.

“Emails can be sent to work colleagues and have much more serious consequences, whereas text messages are more likely to be accidentally sent to a friend or family member, so people aren’t as likely to complain of a problem,” he said.

Dr Cunnington described sleep texting as the result of people having too much to do during waking life.

“People are doing so much during a normal day that it can mean that they feel like they’re ‘on call’ even at night,” he said.

“Because it’s so easy to receive emails constantly, and get notifications from smartphones, it becomes more difficult for us to separate our waking and sleeping lives.”

Part of what’s interesting about this is that sending a text isn’t that easy: one person 

sent two multimedia text messages, apparently after falling asleep during an exchange with her boyfriend.

The first began “Baby u there? Need to tell somethin …” before it turned into nonsense.

To do so, she had to navigate 11 different stages, excluding the typing.

As the Kansas State Collegian wrote,

According to a study done by Pew Research Center’s Internet and American Life Project, young adults send approximately 3,200 text messages each month. Now, a growing number of people are starting to send texts in their sleep.

People have reported that they send text messages in the middle of the night and have no memory of it in the morning. Sometimes, sleep texts are logical messages, but they can also make little sense.

“My roommate wakes up to texts in the middle of the night, starts to answer with gibberish and then falls back asleep,” said Jessica McAllister, junior in elementary education…. “It just shows that our daily addictions become ingrained in our subconscious to the point where we automatically do this without even knowing,” said Richard Kim, senior in architectural engineering….

Cunnington and other researchers suggest that those who are suffering from sleep texting should leave their phone outside of the bedroom for a better night’s sleep.

No kidding.

Printed books, electronic books, and co-reading

In the wake of my recent dinner where I watched a toddler use her mother’s hand as a stylus when reading an ebook on mom’s iPad, I’ve been interested in the interactivity of reading ebooks. Researchers at the Joan Ganz Cooney Center, including my friend Ingrid Erickson (who I didn’t know worked on this kind of thing), have released a study comparing how books, e-books, and “enhanced e-books” are used in “co-reading”– that is, parents and young children reading books together. What they find:

1. Enhanced e-books are less effective than print and basic e-books in supporting the benefits of co-reading because they prompted more non-content related interactions…

2. Features of enhanced e-books may affect children’s ability to recall a story because both parents and children focus their attention on non-content, rather than story-related issues…

3. Print books were more advantageous for literacy-building co-reading, while e-books, particularly enhanced e-books, were more advantageous for engaging children and prompting physical interaction.

The second point doesn’t surprise me at all: all too often with multimedia we end up spending more time fiddling with controls or looking for what to click on next, and consequently pay less attention to narrative or content.

The whole report is here, and it’s pretty short, so it’s a quick read.

New study: Multitasking may harm teenage girls’ social/emotion development, but real interaction cures it

Clifford Nass, Roy Pea, and the rest of the circle in the Stanford communications and education programs do some really interesting work on multitasking, our attitudes to computers, and the emotional impact of being online. Their latest study [available here behind a firewall] looks at how multitasking and heavy media use affects the social and emotional lives of 8-12 year-old girls, and the results are striking.

Tweenage girls who spend endless hours watching videos and multitasking with digital devices tend to be less successful with social and emotional development…. But these unwanted effects might be warded off with something as simple as face-to-face conversations with other people.

The researchers… surveyed 3,461 girls, ages 8 to 12, about their electronic diversions and their social and emotional lives. “The results were upsetting, disturbing, scary,” Nass said.

The girls, all subscribers to Discovery Girls magazine, took the survey online, detailing the time they spent watching video (television, YouTube, movies,) listening to music, reading, doing homework, emailing, posting to Facebook or MySpace, texting, instant messaging, talking on the phone and video chatting – as well as how often they were doing two or more of those activities simultaneously.

The girls’ answers showed that multitasking and spending many hours watching videos and using online communication were statistically associated with a series of negative experiences: feeling less social success, not feeling normal, having more friends whom parents perceive as bad influences and sleeping less.

Fortunately, this isn’t one of those studies that just concludes that the sky is falling. Indeed, the solution to the problem turns out to be rather straightforward:

For the negative effects of online gorging, “There seems to be a pretty powerful cure, a pretty powerful inoculant, and that is face-to-face communication,” Nass said.

“Kids in the 8-to-12-year-old range who communicate face-to-face very frequently, show much better social and emotional development, even if they’re using a great deal of media.”…

Higher levels of face-to-face communication were associated with greater social success, greater feelings of normalcy, more sleep and fewer friends whom parents judged to be bad influences. Children learn the difficult task of interpreting emotions by watching the faces of other people, Pea said.

This sounds really easy, but paying attention to someone else– really doing it, not just giving them enough of your attention to decode their words– actually requires work. Parents knows this, both from trying to get older kids to pay attention to them– and in the energy they have to mobilize to look at a kid’s drawing for the billionth goddamn time when all you want to do is read the paper.

WSJ on anxiety

It’s easy to make fun of, but this Wall Street Journal article on anxiety and performance is right on:

a little anxiety may be just what you need to focus your efforts and perform at your peak, psychologists say.

Somewhere between checked out and freaked out lies an anxiety sweet spot, some researchers say, in which a person is motivated to succeed yet not so anxious that performance takes a dive. This moderate amount of anxiety keeps people on their toes, enables them to juggle multiple tasks and puts them on high alert for potential problems….

The notion that moderate anxiety can be beneficial goes back at least to 1908, when Harvard psychologists Robert Yerkes and John Dodson posited that arousal (as they called it) enhances performance—but only to a point. When anxiety gets too high, performance suffers instead.

The Yerkes-Dodson curve—an upside-down U shape—is still taught in psychology courses, and modern neuroscience has helped confirm it. Studies have shown, for example, that the brain learns best when stress hormones are mildly elevated.

The best book I ever read on this subject was Laurence Gonzalez’s , which has some very eloquent stuff about how anxiety can serve as a useful signal rather than a paralyzing agent.

Does “self-plagiarism” exist? On Jonah Lehrer and my own blogging / writing

I've been reading the back and forth about claims that Jonah Lehrer jump-started his New Yorker blog (and can we just take a minute to recognize how the world has changed when being hired as a blogger for the New Yorker is seen as a plum job?) by copying material from his old blogs. Edward Champion, RomeneskoNew York Magazine, and Poynter all have criticized him for several things: recycling his old work without making clear to readers that he was doing so; crafting quotes that sounded like they'd been given directly to him, when they were re-quoted from other publications (and doing so with Noam Chomsky, who isn't exactly the shyest person around); and plagiarizing Malcolm Gladwell.

The argument about recycling doesn't seem to be that recirculating your old words isn't out of bounds, so long as you're clear when you do so. So it's one thing if Malcolm Gladwell or Michael Lewis republish their magazine articles together as a book (The Tipping Point and Boomerang, respectively), and it's clear to the read that that's what they're buying; it's only a problem if they're not up front about this.

The problem in this case is that Lehrer is selling the same cow twice. At the very least, not referring to your previous work makes it look suspiciously like you might be trying to pull one over on readers and your publisher, by passing old work off as new, and getting paid twice for the same words.

Of course, one reason I've been thinking about this is that some of draws on posts from this blog. Certainly there are a bunch of things I've written about here that I also talk about in the book. In a few instances, I used blog posts as the foundation for sections of the book (I have a discussion of photography as a form of seeing versus a distraction that started as a blog post). Other posts are early attempts to work though subjects (like Zenware and Digital Sabbaths). In many other cases, I started chapters by rereading posts that link to interesting articles; the blog served as a commonplace book, where I could take note of things that I knew I'd want to be able to easily find later.

The differences between what I've done here and in the book, and what Lehrer appears to have done, are twofold.

First, the blog hasn't generated any income (alas); nothing in the book has been paid for and published elsewhere. So there's no possibility of my getting paid twice for the same words, or of Little, Brown being sold a used car with the odometer turned back to zero.

Second and more important, the book is a lot better than this blog.

For me, blog posts are somewhere between notes on things I read, and first drafts of my own attempt to make sense of a new subject. I think it's safe to say if I started thinking about an idea here, and also write about in the book, the book's discussion is smarter, sharper, and stronger. I'm not just republishing, but revising and improving.

Indeed, in the course of writing the book, I was surprised at how much stuff didn't make the jump from blog to book. For example, there's a bunch of stuff about HCI that I thought would be more prominent in the book, but which kind of fell out. People like Liam Bannon, Yvonne Rogers, and my former colleague/patron Richard Harper, have written some really smart stuff about the future of human-computer interaction, and when I started writing I really expected to engage that literature more directly. But as the project evolved, and I spoke more directly to users rather than professional designers, that dialogue came to feel more like a distraction.

Ditto for plenty of other things I've written about here. It was fun to think about contemplation and Virginia Woolf, and Seneca's Letters from a Stoic and its anticipation of Csikszentmihalyi's work, but they're not in the book.

(Conversely, there are also things– lots of things– that are in the book that I haven't blogged about. Sometimes I was too busy writing them. At other times, I decided that I didn't want to give them away yet. But I suspect that with the next book, if there's not a long period where I'm tinkering and not yet under contract, there may be even fewer digital clues about what the book's going to say.)

As for the Gladwell copying, Gladwell himself has said,

If Lehrer is plagiarizing me, by quoting the same quote I quoted, then I am plagiarizing the person who used that quote before me, and that person is plagiarizing the person who quoted it before them, and so on and so forth, and we have a daisy chain of “plagiarizing” going back forty years and plagiarism, as a ethical concept, has ceased to mean anything at all.

Personally, I don't find that entirely convincing: as Edward Champion points out, "Lehrer didn’t just quote the same Goldman quote. He used the exact same introductory phrasing and elided the exact same words as Gladwell did." That's the problem, not the use of the same famous anecdote (though can't you come up with better anecdotes, guys?).

Gladwell's response reminds me of Jon Stewart's comparison of Rupert Murdoch dismissing the idea that his personal connections with the leaders of the British government had any influence on their approval of News Corp's investments in the UK, and Donald Trump's claim that Scottish PM Alex Salmond guaranteed him during a dinner in New York that no offshore wind farm would be built within sight of his golf course. “Here’s Murdoch: Hey, mate, I did have a dinner, but yeah, maybe they were there. I don’t remember. And here’s Trump: We colluded on this! Over steaks! What are you doing? You promised me!”"

Of course, Gladwell and Lehrer live in a world in which they're paid to repeat themselves, to a greater or lesser degree. Gladwell's juxtaposition of two apparently different things that turn out to be linked is a familiar schtick, and when you open a Gladwell essay, you know what to expect, just as you do when you read Michael Lewis or Terry Pratchett or listen to Gilbert & Sullivan.

But for them it goes beyond having a certain kind of writing style, or a distinctive approach or viewpoint. People who invite Gladwell to give a talk don't expect something dramatically new; the transaction is more like hiring Billy Joel to play your end-of-year, hand-out-the-bonuses concert. If you're booking him, you don't care about his new avant-garde direction, and his newfound love of the creative possibilities of the Theremin. You want him to play "Piano Man" and "Captain Jack," and maybe "Zanzibar" if you're feeling really wild and crazy, or "Scenes From An Italian Restaurant" if you're really feeling sentimental. If he gets on stage and delivers a Keith Jarrett Trio improvisational experience, you're going to be highly disappointed.

Likewise, hefty speaking fees and corporate gigs come not from being stunningly original every time a speaker steps onstage, but for having a distinctive brand that consists of an original point of view (being an "ideas man," as Josh Levin puts it, rather than a mere writer), and a highly polished delivery. (This is also nicely complimentary of his patrons' self-image: we CEOs gathered in this room are so busy and so highly compensated it's more cost effective for us to fly an author around the world to tell us about his latest article, than it is to pick up a copy of Business Week or whatever at the airport and read it ourselves.)

If the audience hires you with the expectation that they'll get a brilliant talk that's polished because you've tried it out on lots of other audiences, and you deliver that, fine. If they expect to see you be brilliant but fragmented because you're stretching into new territory, that's something else. (Indeed, Levin Agency's Gordon Mazur, who handles Lehrer's speaking engagements, is quoted as wondering, "Self-plagiarization is…I don’t even know what it is…. Where does that fall in the level of crimes?" He goes on to say, "You’re not going to write a new speech every time you go out. People understand that…. Essentially people are hiring them to say the same thing over and over.")

But one of the hallmarks of professionalism is knowing what your audience expects, what you can do, and what you CAN'T do. It's one thing to give a talk you've given before; those earlier performances can be justified as practice, as a later audience gains the benefit of your having tried out your material on earlier audiences, worked out your slides, gotten your pauses right, etc. (Those losers at the Accenture partners banquet! They heard this talk in Scottsdale two months ago, and we get to benefit from them being the practice. What a bunch of a-holes.) But places like The New Yorker don't contract for pieces that include big chunks of recycled material. (As Michelle Dean puts it, "If a man hires you to bake his bread, he doesn’t expect year-old loaves, no matter how well you insist they’ve kept.") And everyone knows it.

So you have to respect what your clients and audiences expect. A blog, I think, is more like the Köln Concert, not The Song Remains the Same. And if you're clear with your readers about where you've previously worked on (or even written on) ideas in latest book, cool. Let the buyer be informed, and leave it to the buyer to be aware.

Finally, I think we need a better term than "self-plagiarism" to describe copying your own words in a context where that's unexpected. (Others do too.) "Recycling" seems better to me, but that doesn't quite capture the sense that it's only a violation if your contract and audience say you shouldn't do it. Maybe it'll do for now (though Alex Remington's suggestion of "me-cycling" is quite clever).

The Presence Project

I like this:

In an always-on digital age, it isn’t just adults who struggle with distraction, multimedia multitasking, and their negative physical and emotional side effects. At key ages for brain development, children and tweens are trying to navigate their own uses of personal communication technologies. The tension that results between family members around one another’s habits has been hugely–and somewhat ironically–disconnecting.

We’ve observed that families need and want catalysts for dialogue–and action–around their use of digital devices. Yet our focus isn’t just on limiting screen time. We’ve developed a physical toolkit and supporting media to encourage collaborative reflection and exploration. Because in a time of continuous partial focus, the attention and intentions of millions of young people who will be shaping tomorrow’s world deserves addressing.

It’s the brainchild (as it were) of a couple Stanford grad students, at least one of whom was at the d.compress event the other day.

The rent-seeking model of attention capture; or, what could possibly go wrong with Skype Conversations Ads?

When I saw this article my jaw Hit. The. Floor.

Skype calls to feature ads big enough to interrupt any conversation

Skype to serve up personalized ads, hoping you'll discuss them with friends.

Skype has provided a great service for years, keeping us connected with friends and family. But there's always been one thing missing—marketers interrupting calls with giant display ads.

Skype is finally fixing that problem, with today's launch of so-called "Conversation Ads" that will appear within the calling window during audio calls. Why are they called Conversation Ads? Because Skype is actually hoping users will discuss the content of the ads during phone calls. In other words, Skype (now owned by Microsoft) is hoping to interrupt the normal flow of human conversation, with advertisements targeted at users based on their location, gender, and age.

I have a hard time imagining that these will inspire conversations more sophisticated than, "This ad sucks!" But let's give it the benefit of the doubt, and see how Skype itself :

We're excited to introduce Conversations Ads as an opportunity for marketers to reach our hundreds of millions of connected users in a place where they can have meaningful conversations about brands in a highly engaging environment. Skype is already at the center of meaningful conversations, where families, friends, and colleagues spend time together.

While on a 1:1 audio call, users will see content that could spark additional topics of conversation that are relevant to Skype users and highlight unique and local brand experiences. So, you should think of Conversation Ads as a way for Skype to generate fun interactivity between your circle of friends and family and the brands you care about. Ultimately, we believe this will help make Skype a more engaging and useful place to have your conversations each and every day.

If you check the URL, you will see that this is not from The Onion. Though I wish it were.

Is this a petting zoo of what can go wrong with social media, or what?

Sigh. Let's begin.

First, this is what I think of as the rent-seeking attention capture theory of advertising: that the most effective way of delivering your advertising message is to present it to people who are actually trying to do something else, and have no choice to wait for your ad. Movie previews are the canonical example. No one seems to get up during previews; in fact, many of us like seeing what's coming soon. This is the sort of thing you see on more and more Web sites now: the ad that runs for 15 seconds between the article you finished reading and the next one you want to read, or the 30-second spot that appears before the video clip you want to watch.

Here's the thing, Skype: the world is not a movie theatre, and a video call is not an experience equivalent to watching a movie. I think people are more likely to respond to these ads the way they do to phone solicitations during dinner: not as fun preparation for the main event, but a complete and often-irritating distraction.

Second, let's take the idea of Skype being at "the center of meaningful conversations." Yes, it's at "the center" if you mean "people use it to talk to each other," but that's a center shared by typeface, wine goblets, and bespoke suits: namely, they only really work if you don't notice them.

Think for a moment: when was the last time talking about an advertisement made a conversation more meaningful? When I was living in Cambridge, away from my family, and we would spend an hour or two on Skype or Facetime, I have to admit: I never thought to myself, You know, seeing my family thousands of miles away is an experience that I'll never grow tired of, but… if only there were some shared advertisements we could talk about.


talking to california from cambridge, via

So they're assuming a kind of "centrality" to communication that is deeply flawed.You don't need Skype to be "Coffee Talk with Linda Richman" (look it up, youngsters). You don't get onto Skype to talk about Skype. You also don't get onto Skype looking for something to talk about.

The third totally off-base assumption is the one shared by Ms Dewey, Microsoft's ill-fated multiethnic persona-fronted search engine (remember her?): that there's no social exchange that can't be improved with a little archness or sarcasm, and no conversation that can't be made more engaging and useful with advertising.


the ill-fated ms dewey

Okay, let's think for a minute about the underlying assumption here: What you always want is to interact in an environment that's more engaging-y. Call this the Harrod's Model of Perfect Communication: just as the architects of the elevators in the main court thought their job was to keep asking, "But is this elevator pharonic enough? Are we sure we can't dial the Egyptianness up to 12?" you always want to turn the interaction up beyond 11. Why? Because the point of communication is to have fun!


how can we make the elevator experience better? one word! HEIROGLYPHS, bitches! (via )

But what if you're on Skype and telling an employee that you've got lay them off? Or you're telling your mother that your leave has been cancelled and you won't be home for Christmas? Or that you have to tell your son whose leave has been cancelled that the doctors say his father won't live until the spring? Or you're on a consult and you have to tell the pediatrician that no, you read those results wrong, and they have to call the family back and tell them that their daughter isn't a candidate for surgery? Or to be a little less morbid, how about having to tell an author that their manuscript needs another month of hard work

Will any of those experiences be improved by making them fun? Will they be leavened by some ads? Will things go better if you have the mutual distraction of talking about this one amazing trick to save 50% on your car insurance?

The point is, things aren't always improved by making them into entertainment, and it's idiotic to assume so.

Finally, the brands I care about aren't dumb enough to do this kind of thing. The brands I tend to see in situations like this are ones that are only marginally interesting, and often wildly off-base. I seriously doubt that I'm in any online criminal databases, I don't want penis enlargement pills, and I'm pretty sure I haven't won a free iPad.

At the same time, I'm sympathetic to Skype's need to make money. Those servers don't run on air and good wishes. My suggestion is the same one I make to Facebook: start charging everyday users. People, I think, are at the point where they value their attention enough to pay not to be distracted by things like this. I certainly am. And I would consider it smarter and more straightforward of Skype if they started charging a monthly fee of a couple dollars a month.

Why advertising agencies develop Zenware

One of the interesting things I discovered when writing the contemplative computing book is that several of the most popular pieces of Zenware were created not by software developers or writers with a technical bent, but by advertising agencies.

When I interviewed them, they talked about how they needed this software in-house, and how advertising work is at once very deadline-driven (yet deadline-flexible, with clients suddenly demanding updates or getting space in the issue of Vogue that's going to close next week) yet requires lots of concentration to do well. So for them, having tools (mainly word processors) that help their creative people focus is pretty important.

There's perhaps another dimension to it as well, which was suggested to me by a recent discussion about mobile ads. No one seems to be making a lot of money off of ads delivered to mobile devices, despite lots of slightly breathless prognostication of how context-aware mobile advertising would become the Next Big Thing. But in a recent post, Alexis Madrigal asks, could it be "that advertising is simply inimical to the smartphone experience"?

In a great post at Monday Note, investor Jean-Louis Gassée explores this hypothetical and comes away convinced. The screens are too small and people are too distracted to pay any attention to the ads on their phones.

In that post, Gassée argues,

When we sit down in front of a laptop or desktop screen, our attention is (somewhat) focused and our time is (reasonably) committed. We know where we are and what we’re doing.

With smartphones, we’re on the move, we’re surrounded by people, activities, real-world attractions and diversions.

Seen this way, mobile ads make as much sense as putting ads on your mouse or touchpad: you're just never using the technology in a way that will cause you to pay attention to the advertisement.

More generally, though, this reveals something that my sources were trying to tell me, but I never quite understood until now. The bad version of advertising believes that the industry's mission is to capture your attention, with the purpose of either selling you something– or reselling your attention to someone else, and thereby monetizing your act of concentration.

The good version, in contrast, sees advertising as something much more complex, and it recognizes that perpetually distracted people aren't going to remember ads. If your mind is like a sieve, if you don't remember what you saw two minutes ago, if you were so overloaded trying to do two other things at once you barely had time for your mind to register that ad over there in the corner, then advertising just isn't going to work. People need to be able to have attention in order for you to get their attention.

Quote of the day: Most optimistic statement about cultural knowledge, 2012 winner

Ridley Scott talks about why he switched the name of his latest movie from Paradise to Prometheus:

Ridley Scott originally planned to title his film Paradise, but then became concerned that this would give away too much about its similarities to Milton’s Paradise Lost, so he called it Prometheus instead.

I’m sure this would be a Thing for many potential moviegoers… at the ALA’s annual meeting.

A few thoughts on d.compress and calming technologies

Last night I went to a presentation on calming technologies at Stanford's d.school. Neema Moraveji, who I interviewed last year for my contemplative computing book, is teaching at the d.school now, and with a couple friends offered a course on the subject this spring.


d.compress, via

The event was in the d.school building, which I confess I have mixed feelings about: it's like a perfect distillation of every architectural trick and tic that announces "INNOVATIVE SPACE HERE." Lots of whiteboards? Check. Movable writing surfaces? Check. Cool things that are furniture height but you're not sure if you can sit on them? Check. Walls meeting at odd angles? Check.

And yet, for all its self-awareness and self-promotion, it's a space I quite like. If there was one place other than the library where I'd want to sit and write, it's there.


the d.school, via

It was a fascinating evening, a great bunch of students, and a really good crowd– lots of design people, of course, but also folks from the Medical School, some entrepreneurs, and other sorts– a nice indication that this package of ideas is developing some momentum.

The students were all quite thoughtful and even after three months' constant work still enthusiastic about their projects, and yet also willing to hear criticism or suggestions for improvement. As Neema said, "You can't fake calm."


neema's opening remarks, via

Most software aims to help you do things, as Neema explains; calming technology is more helping you be— specifically, be calmer. Many of the presentations were specifically aimed at changing behaviors or mood, while others took a more indirect approach of helping people do things more calmly– in effect, at changing being by changing doing.

I'm not going to talk about all the projects, though it's worth saying that all of the projects were intriguing, smart, and even inspiring. Rather, the evening as a whole brought to light a couple issues around the whole enterprise of calm computing and designing for calm that deserve some reflection.


student presentation, via

First, there's a tendency to assume that everything will be good if it's made social, and have a gamification element. Sharing your efforts to be calm provides encouragement to others, and allows them to encourage you, while gamification injects a useful element of friendly competition into the mix.

However, I came away from the evening not sure of the general situations under which sociability can be good for calm, and when it's not; but at the very least, it seems to me that these applications should work well both in public and private. Sunita Mohanty, the creator of an app called Snuggle, reported that one of her users liked the app, but didn't feel the need to share her use of it with others, and already told her fiance everything she told the app.


student presentation, via

This points to something important: that there's an introspective, reflective quality to the use of these applications, and I think that's something we want to encourage as much as possible.

There's another element of sharing, around the question of just what we should share, and how automatic it should be. We're a long way from a point where tweets from my meditation app, my calming app, my focus app, etc. become so numerous that they interfere with other people's calm; but we're probably closer than we think.

But is a 140 character notification the way to share your efforts to become calmer? Or would it be better to encourage a longer, more thoughtful, more introspective reflection– in effect, to encourage the sharing to be a moment for the user to think about why they're doing what they're doing, how a specific app or trigger fits in their lives, how it works or doesn't?

Of course, as a writer I think of communication– of writing– as a form of reflection. But I've also been trying to reduce communication that doesn't have that reflective dimension. For example, I didn't tweet last night's event, because I've taken the Twitter app off my iPhone and iPad. I've done that because I think if the world needs anything from me, it's more books not more tweets, and the latter can get in the way of the former. And arguably even if I don't write another book, having fewer but more thoughtful tweets would be better for everyone.)


space, via

Another big question that the evening raised was, how much can we tweak the tools of social media or behavioral manipulation to encourage greater calm and mindfulness? Many of the prototypes were designed for use on smartphones, or used Facebook or Twitter or SMS in some way. There are obvious virtues of this approach from a developers' point of view– these SDKs for these platforms are pretty good– and from a marketing point of view– these platforms are where the people are.

But can you really flip a bit in systems designed as choice architectures, crafted to nudge people to more mindless behavior, or that seek to redirect behavior in ways that benefit companies and investors at the possible expense of users, and have them promote more thoughtful behavior and very different outcomes?

I would like to think that this is so, but I came away from the evening thinking that it remains to be seen how we can make it happen.

The last big question the evening raised was, when should these applications aim to cultivate skills that you learn to exercise independent of the app, versus promoting calm only through their use?

The question was driven home by an app called Fairfox, which sought to take some of the stress out of negotiating by helping parties find win-win positions. I think this is great, and there are times I could definitely use help in building a negotiating strategy.

But it's a very different thing if you want the app to teach users how to be better negotiators on their own– how to recognize others' signals, how to understand your own position, how to find endpoints that are mutually satisfactory– versus expecting them to always turn to the app every time you have to negotiate anything.


make space, via

The first builds a skill; the second risks creating a dependency. Both may create a form of calm, but they have very different sources, and I think that the first is a far more valuable and enduring than the second.

Now, the situation is different for things like Zenware. I'm never going to write a book without a computer (or iPad, or more likely some unholy combination of devices, cloud storage, and the occasional but critical appearance of paper), so in this case it's okay to create tools that promote my calm as a writer, but don't necessarily make me a calmer writer when I'm using other tools.

It's all right for a word processor to help me be while helping me do. Something like a negotiating tool, or a tool that helps prepare me for a medical emergency, might be best designed to ultimately make itself obsolete– to let me internalize the tools and build the skills necessary to do it for myself.


contemplative computing drafts, via

You might think of it this way. Are you in the hammer business, or the karate business? No matter how good I get with a hammer, I'm never going to have hands solid enough to drive nails. However, if I become a black belt at karate, I have skills that reside within me.


via

One last minor point. There's a tendency to think of efforts like these as really new. Contrast the desire for calm with the addiction of buzz, the interest in people with the desire to maximize productivity, and it's easy to built an oppositional narrative. But Silicon Valley is a product of a counterculture that was into Zen, yoga, and meditation long before they went mainstream. (This is something that was first argued by Theodore Roszak argued in From Satori to Silicon Valley, and many others have since picked up the thread.)

In other words, we can argue over how to design software or devices or use experiences that promote calm– it's an argument very much worth having– but I don't think the idea of creating devices that promote calm would have seemed weird to Douglas Engelbart or Steve Jobs.

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